TelNOTE
Information exchange and management system for dispatching services
About TelNOTE
TelNOTE is a system for information exchange and management within dispatching services. The application performs functions such as sending various types of notes between organizational units along with any attachments, managing tasks, and generating reports and summaries.
Client-Server
System architecture
Communication
Information exchange between centers
Database
Centralized information collection
Structure
Company hierarchy mapping
Key features of the note list:
- Color-coding notes by defined type
- Clear presentation of core information
- Tooltips describing list elements
- Searching the list using filters
Additional features:
- Representation of received and read statuses
- Preview section for full note content
- Intuitive side menu with a calendar
System capabilities
TelNOTE offers a wide range of functions supporting dispatcher work.
Notes
Support for notes with attachments (including screenshots)
Client database
Integrated database of clients and contact persons
Notifications
Notification of new notes (tray icon, balloon tip, popup window)
History
History of changes made to a note
Search
Full-text search
Filtering
Filtering notes by various criteria
Dictionaries
Dictionaries for topics, types, and statuses
Hierarchy
Hierarchical organizational structure of the company
Collaboration
Support for group collaboration
Web access
Access via a web browser (optional)
Gallery
See the TelNOTE system in action.
Interested in implementation?
Contact us to discuss the possibilities of implementing the TelNOTE system in your company.